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Information
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| Worldwide Importers & Liquidators of Natural Stone |
| This page is designed to assist you with any questions or concerns you may have. We have a Frequently Asked Questions section where you will be able to find answers to some of your most commonly asked questions. |
| If you find that you are still in need of assistance, please free free to contact us. Our friendly staff will be on hand to assist you. |
| Frequently Asked Questions |
| How can I receive notifications of your upcoming auctions? |
| Who may attend your auctions? |
| How much is your deposit? |
| How often do you hold these auctions? |
| What if I only need a portion of a lot? |
| When do you require payment? |
| What do you accept for payment? |
| How long do we have for pick up? |
| Do you have people who can help us load our merchandise? |
| Do you have delivery? |
| Can we store at the warehouse? |
| How can I receive notifications of your upcoming auctions? Back to Top |
| To be notified of upcoming auctions you can simply check our Auction Schedule page for times and dates for the current month. If you need to know of auctions in upcoming months you can place yourself on our Mailing List or check back periodically to our Auction Schedule page. |
| Who may attend your auctions? Back to Top |
| Our auctions are open to the general public. Even if you are experienced or a first time novice you may attend and take part in our auctions. Our auctions have a very relaxed and enjoyable atmosphere so first-timers can feel comfortable while taking part in the bidding process. |
| How much is your deposit? Back to Top |
| The deposit is $300 due at the time of registration and is refundable anytime during the auction. The deposit can be in the form of cash, Visa, Mastercard, or Discover. |
| How often do you hold these auctions? Back to Top |
| We hold two to three auctions per month. Our auctions are always on a Saturday. Our auctions are held in different cities throughout the United States. To find our schedule for when we will be in your city, you can place yourself on our mailing list or check with our Auction Schedule page. |
| What if I only need a portion of a lot? Back to Top |
| When bidding on tiles you are bidding per square foot. Because you are bidding on the square foot you can take a portion of the lot. |
| When do you require payment? Back to Top |
| All invoices have to be paid on auction day. |
| What do you accept for payment? Back to Top |
| For your convenience we accept Visa, Master Card, Discover, cash, and checks. |
| How long do we have for pick up? Back to Top |
| You can pick up your merchandise after the auction concludes until 5:00p.m. You also have Sunday and Monday from 9:00a.m. - 4:00p.m. to pick up your merchandise. |
| Do you have people who can help us load our merchandise? Back to Top |
| We will load your merchandise onto your vehicle. We have a professional staff and the right equipment at your service. |
| Do you have delivery? Back to Top |
| We generally do have local transportation companies to provide this service with you. We will announce the local independant trucking company at the start of the auction |
| Can we store at the warehouse? Back to Top |
| Since our auctions are held in public warehouses, you can store your merchandise at the location. In order for you to do so, you must notify us of your agreement(s) with the warehouse facility. |
| Contact Us Back to Top |
| At Imperial Design Group, Inc. we are dedicated to your satisfaction. If you should require additional assistance please contact us through U.S. mail, e-mail, or by calling our toll free number 1-877-USASTONE (872-7866). |
NEW
ADDRESS |
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| Corporate Address: | Mailing Address: |
Imperial Design Group, Inc. 14100 Kingsley Drive Gardena, CA 90249 |
Imperial Design Group, Inc. P.O. Box 25879 Los Angeles, CA 90025 |
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Contact
Numbers:
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1-877-872-7866 Toll-free |
| 1-310-837-7797 Local |
| 1-310-837-1715 Fax |
| Webmaster |
| Worldwide Importers & Liquidators of Natural Stone |
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Contact
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